sh777 Privacy Policy – How Your Personal Data Is Collected and Protected

When you create an account on sh777, we collect the personal details you provide during registration, including your full name, date of birth, email address, and mobile number. We also collect a government-issued ID for identity verification purposes, which is a standard requirement for licensed gaming platforms operating in the Philippines. During normal use of the platform, we automatically gather technical data such as your device type, operating system, IP address, browser type, and session activity logs. Payment-related information — including your GCash or Maya account reference details and transaction history — is recorded to process deposits and withdrawals accurately and to comply with financial record-keeping obligations. We do not store full payment credentials such as PINs or passwords associated with your e-wallet accounts. All data collection is limited to what is genuinely necessary to operate the platform, verify your identity, process transactions, and meet our legal obligations as a gaming operator serving Filipino players.

The personal information we collect is used primarily to operate and maintain your sh777 account, process your deposits and withdrawals in Philippine pesos, and verify that you meet the eligibility requirements to participate on the platform. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and support responses — we do not send unsolicited promotional messages without your consent. Technical and behavioural data collected during your sessions helps us identify and resolve platform issues, improve the mobile experience, and detect any unusual activity that may indicate fraud or unauthorised access. Your identity verification documents are used solely for the purpose of confirming your identity and age, and are handled with strict access controls. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we share data with third-party service providers — such as payment processors or identity verification partners — it is only to the extent necessary to deliver the services you have requested, and those providers are contractually bound to protect your information.

sh777 applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your account activity and payment details cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player information are trained on data protection responsibilities. We conduct regular reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable regulations as promptly as possible. While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your account and to log out after each session on shared or public devices.

As a player on the sh777 platform, you have the right to request access to the personal information we hold about you at any time, and to ask us to correct any inaccuracies in that information. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and financial compliance purposes. If you believe that your data has been processed in a way that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a concern with us directly by contacting [email protected]. We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. You also have the right to withdraw consent for any data processing that is based solely on your consent, though this will not affect the lawfulness of processing that took place before the withdrawal. For questions about how your data is handled or to exercise any of these rights, please reach out to our support team and we will guide you through the process.

sh777 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used so we can continue to improve the experience for Filipino players. Session cookies are essential for the platform to function correctly and are deleted automatically when you close your browser. Persistent cookies may be used to remember your login preferences and platform settings across sessions, making it faster and easier to access your account on return visits. We do not use third-party advertising cookies or share browsing data with external advertising networks. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the platform. By continuing to use sh777 after being informed of our cookie practices, you consent to the use of cookies as described in this section.